Flint, North Wales
What are the main objectives of your organisation?
To relieve poverty by the provision of quality affordable furniture and household to members of the public who are in need. To educate the public about the economic, social and environmental benefits of re-use and recycling and the reduction of pollution/protection of the environment that results from these activities. To conserve and protect the physical/natural environment by promotion of sustainable waste management practices in accordance with the best practicable environmental option. To relieve unemployment by improving the employability of disadvantaged individuals through the provision of work placement, training and volunteering opportunities.
What is unique about your organisation?
Our recent rebrand has been accompanied by a new strap line,
“Creating Homes, Creating Opportunities”
To this end our organisation is committed to both providing quality affordable household items and to offering volunteering, training and work placement opportunities to those in greatest need.
Our service, whilst not necessarily unique to the 3rd sector provides a 7 day a week retail offer to the community, excluding bank holidays. Our team of dedicated staff include fully qualified Electricians and Carpenters to ensure that all products are of the highest possible standards.
We have recently become a Community Repaint stockist, providing recycled paint to the community at a fraction of high street prices, leftover paint is collected, recycled and repackaged under a process approved and sponsored by Dulux and made available for resale to the Community.
We offer an excellent and competitive delivery service which is discounted to those on benefits or of retirement age.
Our staff are supplemented by a team of highly motivated volunteers who contribute greatly to the operation of the charity, we recognise the vital role that volunteers play in 3rd sector organisations and we are extremely grateful for their support.
What were the biggest challenges you had to face?
As with all 3rd sector organisations being able to secure funding to develop the charity in the early years. We are extremely grateful for the support of our Local Authority in providing a development grant which has enabled Refurbs to today be a strong partner in the 3rd sector within Flintshire.
Establishing consumer confidence in re-use items and to promote that same re-use ethos within the community in encouraging people to donate.
What are your biggest achievements to date?
Achieving FRN ARC status in September 2011.
Winning the Flintshire Business Award 2008/09 (Social & Community Enterprise category).
Securing contracts to deliver ESF funded ILM services totalling £0.5M between June 2010 and July 2012 to benefit in excess of 110 unemployed people..
How do you think you have contributed to the development of the sector?
By providing quality, affordable second owner household items to low income people, thereby contributing to re-use and recycling rates consistent with the UK and Wales governments’ waste strategies.
What are your future goals?
Continue to deliver excellent standards of service both for our household goods re-use service and for our employability work. Continue to grow the business.
How has the FRN helped your organisation?
The FRN provides us with a single reference point for any questions that we may have, their work in lobbying on behalf of the sector is vital to our sustainability. The opportunity to network with others in our area is vital and they play an important role in that aspect.